AWARDS CATEGORIES

Best Technologies and Edge Technologies used by Contact Centers for Excellent CX-Customer Experience

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Best AI USE Case by Contact Centers

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Best AI USE Case by Contact Centers

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Best Cost Cutting Technology Use Case by Contact Centers

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BEST BANK CONTACT CENTER as Region of AFRICA-ASIA and in Between as HIGH LEVEL DIGITAL EXPERIENCE

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BEST TELECOM CONTACT CENTER as Region of AFRICA-ASIA and in Between as HIGH LEVEL DIGITAL EXPERIENCE

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BEST ECOMMERCE CONTACT CENTER as Region of AFRICA-ASIA and in Between as HIGH LEVEL DIGITAL EXPERIENCE

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BEST DIGITAL COMPANY/SCALED STARTUPS CONTACT CENTER as Region of AFRICA-ASIA and in Between as HIGH LEVEL DIGITAL EXPERIENCE

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BEST AGENT PERFORMANCE ANALYTICS TECHNOLOGY Use Case by CONTACT CENTERS

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BEST DIGITAL SECURITY CUSTOMER EXPEREINCE TECHNOLOGY PRODUCT

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BEST CONVERSATIONAL ANALYTICS TECHNOLOGY Use Case by CONTACT CENTERS

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BEST SPEECH AND TEXT ANALYTICS TECHNOLOGY Use Case by CONTACT CENTERS

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BEST MOBILE ENGAGAMENT TECHNOLOGY

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BEST CUSTOMER DATA ANALYTICS FOR SALES

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BEST SERVICE BY VIDEO TECHNOLOGIES

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BEST STARTUP FOR CONTACT CENTERS

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